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FAQs - Frequently Asked Questions!

General:

Skip to Buyer or Dealer FAQs.

What is FindaMedal?

FindaMedal is a unique concept that will revolutionise the buying and selling of medals.

Using a unique database and specialised matching technology, FindaMedal allows medals for sale to be accurately matched against medals wanted by buyers - medal collectors and families. When matches are made, an e-mail is sent immediately to the buyer with the medal and dealer's details.

What medals does FindaMedal list?

FindaMedal currently concentrates on British and Commonwealth orders, decorations and medals from 1793 to the present day and foreign awards often associated with these. With the technology we use FindaMedal will expand to include orders, decorations and medals from around the world. If there is a particular medal you want to see included then please contact us.

How does FindaMedal work?

Dealers enter their stock of medals into FindAMedal's unique database.

Buyers enter the details of the medals they "want" into FindAMedal's unique database.

Throughout the day, FindAMedal's matching service runs and if a wanted medal is found amongst the dealer's stock then an e-mail is sent to the buyer with the medal details and the dealer's contact details. The buyer can then contact the dealer to arrange purchasing the medal.

Is FindAMedal involved with the buying and selling?

No, FindAMedal is not involved in the transaction to purchase a medal. FindAMedal merely alerts buyers that the medal they seek is on the market.

If you would like advice or assistance in purchasing medals please contact us.

I only sell on internet auction sites - can I use FindaMedal?

Yes you can and should. FindaMedal reaches dedicated collectors all over the world. Click here to learn how to set up your account and load medals.

What do the letters A, S, X, G, W and ! mean?

These letters appear on the left hand side of an entry in FindaMedal. They indicate whether the medal is for sale or is a wanted by a buyer - hover your mouse over the letters and small tag will appear telling you what they mean:

  • S = medal is for sale
  • A = medal is for sale in an auction
  • X = medal is not for sale
  • G = always appears with S, A, and X. This medal is part of a group
  • W = medal is wanted by a buyer, use 'Contact Buyer' to send them a message (available to subscribers only)
  • ! = this medal has been reported stolen to the relevant authorities - police etc.

The unit/rank/medal I am interested in doesn't appear to be listed.

We don't use abbreviations for the search descriptions, e.g. L-Cpl, you should type 'Lance-Corporal'.

Units - we have dispensed with common prefixes such as 'The' and 'Royal'. For ships of the Royal Navy just enter the ship's name.

Medals - we follow the standard convention as appears in Medal News Yearbook and British Battles and Medals.

If you are really stuck then please contact us and we can either give you the description we use or add it to our database.

Stolen Medals

FindaMedal.com will be pleased to list your stolen medals, they will be marked as 'Stolen' so everyone searching FindaMedal will know they are stolen.

To get your stolen medals listed on FindaMedal please contact us. We will ask you to provide proof of the theft, i.e. a police report.

 


 

I am a Buyer:

How much does FindaMedal cost?


There are two packages available for buyers:
* Credits (minimum £5.00): each medal entered as a "want" costs 1 credit

* Subscription: an annual fee of £15.00

  • Enter as many medal "wants" onto FindAMedal as you like.
  • Edit the "wants" you have entered
  • See which Dealer is selling what medals
  • Subscribe to one or more of the dealers using FindAMedal and whenever they release new stock you get e-mail notification.
  • Browse a dealer's stock on FindAMedal
  • Contact other buyers.
  • Use the "E-Mail a Friend" function

How do I enter the details for a medal I am looking for ("a want")?

Login, at the bottom of the My Account screen click on "Add New Medals". You will now see a screen where you enter the details of the medal you are looking for.

What medal details does FindAMedal need to make a match?

The minimum information FindAMedal needs to make a match is either a surname or a medal (e.g. Waterloo medal). You can add in as much detail as you like to your wants; service number, rank, initials, unit and even clasp (bar). The more detail you add to your want the more specific matches you will get.

How long do my medals remain on FindAMedal?

Forever. There is no expiry of your wants. Just be sure to keep your e-mail address up to date otherwise you will miss out when FindAMedal tries to send you an e-mail of matched medals.

Who can see my e-mail address and personal data?

Except for FindAMedal - no one, unless you choose to contact another Buyer when your e-mail address will be revealed to that Buyer.

How do I know the medals listed really are for sale?

Every dealer who uses FindAMedal confirms that each medal they list is actually for sale and they have legal title to sell that medal. Of course some medals may sell very quickly - before FindAMedal can be updated by the dealer. Dealers will up date their stock lists as soon as possible.

The medal I bought is not as described on FindAMedal - what do I do?

Every dealer who uses FindAMedal confirms that the description of the medal is as accurate as possible. Caveat Emptor - it is the buyer's responsibility to verify the description of the medal and satisfy themselves before purchasing the medal. FindAMedal bears no liability for any consequences arising from the use of this website or the information it contains.

I have a medal someone wants, how can I get in contact with them?

Through 'Contact Buyer' which is only available to subscribers. Your e-mail address and name will be revealed to the buyer so they can contact you directly. Please note all e-mails sent from FindAMedal are recorded so that any complaints of abuse can be investigated. Abuse of the facilities offered by FindaMedal can result in your account being cancelled.

Back to General or Buyer FAQs.

 


 

I am a Dealer:

How much does FindaMedal cost?

There are two packages available for dealers:
* Credits (minimum £5.00): each medal for sale entered costs 1 credit

* Subscription: an annual fee of £75.00

  • Enter as many medals for sale onto FindAMedal as you like.
  • Edit the medal details you have entered
  • See which Dealer is selling what medals
  • Contact a buyer looking for a specific medal
  • Use the "E-Mail a Friend" function

If you have large numbers of medals to upload then FindaMedal offers a bulk upload service which does this work for you; please contact us for terms and pricing.

How long do my medals remain on FindAMedal?

Forever. There is no expiry of your medals for sale. When you have sold a medal just be sure to mark it as sold (see next FAQ) and keep your Contact Details up to date. FindaMedal will delete accounts though if your contact details aren't up to date or your stock is unchanged for over 12 months.

I've sold a medal and don't want it listed anymore

In "My Account" use "Edit/Delete Medals From My List" to mark items as sold.

I only sell at fairs, is FindaMedal for me?

Absolutely. You can list all your medals for sale on FindaMedal and use the Research field on each medal to indicate the medal is only available at a Fair on such a date at this place. Of course, you may begin sending medals overseas as FindaMedal is global!

I sell medals on Internet Auction sites, is FindaMedal for me?

If you sell your medals on an internet auction site (e.g. e-Bay, Speedbid, Trademe etc.) then you can also add your medals to FindaMedal to reach all the dedicated collectors worldwide.

Register as a dealer and you can set your web address to the Internet auction site you use, e.g. www.ebay.com. If you use more than one site then leave blank.

When you add a medal to FindaMedal complete the:

  • Auction Date field with the date your auction ends
  • Lot field with the unique ID assigned to your item
  • Use the research field to add a note that this medal is on an auction site and include your registered name for that auction site

Incomplete Medal Groups

Unfortunately incomplete medal groups are common. FindaMedal has been built to cope with this situation. Simply list the medals in the group that you have for sale. If, in the future, you are fortunate to come across other medals from the group you can add them to the original group even if the first lot of medals has sold.

I want to add a Medal Group

Use the My Account/Add New Medals function. On the Add New Medals page:

  • Main Group = "Main Group Entry" - for the first medal in the group
  • Group ID = the unique identifier for this group of medals, please keep a note of this identifier. If you have a unique stock number this would be the best value to use here

Add the details and press "Add Medals", the medal will be added.

The following screen will then be set for the addition of other medals in the group:

  • Main Group = "Sub Group Entry"
  • Group ID = the unique identifier for this group of medals

Add the details and press "Add Medals", the medal will be added to the group.

Repeat until all medals have been added.

I want to add a medal to an existing group I have listed

Use the My Account/Add New Medals function. On the Add New Medals page:

  • Main Group = "Sub Group Entry"
  • Group ID = the unique identifier for this group of medals

Add the details and press "Add Medals", the medal will be added to the group.

Back to General or Dealer FAQs.

 


 


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